General Terms & Conditions

The following terms and conditions apply to this site. Henley Homes may vary these terms from time to time and the revised terms will be deemed to apply at the relevant time in respect of your registration. No other terms shall apply. By proceeding to use the site, you agree to be bound by the following conditions.


  1.  This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
  2. Henley Homes plc controls and operates the site from the United Kingdom and complies with English law. If you are not based in the UK, then your use of the site is without the permission of Henley Homes plc, which will not be responsible for any loss or liability arising as a result of such authorised access.
  3.  Henley Homes reserves the right to modify or delete the material from the site at any time and Henley Homes plc may at any time revise these terms by updating this posting. You are bound by any such revision until such a time as you have entered a legally binding contract to purchase a Henley Homes property and should therefore periodically visit this page to review this page to review current terms.
  4.  Henley Homes always uses reasonable efforts to include the most accurate information on the site. However Henley Homes makes no representations or warranties as to the accuracy of any information given and assumes no liability for any error or omissions in the content of the site. this information should be treated as guide only and, while every effort has been made , we cannot guarantee the accuracy. If there is any point which is of particular importance, please make this known to the selling agent and Henley Homes will be pleased to check the information for you. Misrepresentation Act 1967.
  5.  The information of the site is correct at the time it is posted, however it is subject to subsequent variation without notice.
  6.  Henley Homes has not reviewed and does not review any sites that are linked to the Site and it is not responsible for the content nor any liability arising in respect of any off-site pages or any other sites linked to the site.
  7.  Henley Homes makes no warranty or representation regarding the suitability of any content on the Site and all other implied warranties are excluded to the fullest extent permissible under English law.  By using the site you hereby agree not to rely on any of the information contained herein. Furthermore, under no circumstances shall Henley Homes be liable for any direct, indirect, special, incidental, consequential or punitive loss or damages that result from the use of the materials on the Site or the materials in any sites linked to the Site or any services offered on the site.
  8.  The site is operated and owned by Henley Homes Plc. No material may be modified, copied or distributed in any way, except that you may download one copy of the materials on any single computer for your private use only, provided that you keep intact all copyright and other property notices. The use of any such material on any other website or computer environment is strictly prohibited.
  9.  Henley Homes Plc cannot be held responsible for the content or the operation of the website or domains of any other person and any other link with any other website is unauthorised and has no connection with Henley Homes plc.
  10.  Henley Homes plc has taken reasonable steps to ensure that the material on its site is free from recognised viruses at the time of downloading onto the site. However, Henley Homes plc cannot be responsible for anyone visiting the site, who must be take their own precautions with regard to material downloaded or viewed.


Privacy Policy (GDPR)

Henley Homes plc understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.henley-homes.co.uk and We do not collect personal data about you unless you contact Us. Any personal data We do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“we/Us/Our” means Henley Homes plc, a limited company registered in England under company number 3718331, whose registered address is 50 Havelock Terrace, London SW8 4AL


 What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.


Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;

The right of access to the personal data we hold about you;

The right to rectification if any personal data We hold about you is inaccurate or incomplete;

The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you

The right to restrict (i.e. prevent) the processing of your personal data;

The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

The right to object to Us using your personal data for particular purposes; and

Rights with respect to automated decision making and profiling.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided under the ‘How Can You Access Your Data’ section and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.


What Data Do We Collect?

If you register on this site, you will be asked to provide certain information about yourself (such as your name, address, email address and telephone number). We only ask that this information is provided should you want to make an inquiry or speak to us about our products or services.  We only collect the minimum data required to carry out your inquiry.

We may also collect some technical data such as your Internet Protocol (IP) address which connects your computer or mobile device to the internet, your login information, browser type and version. This is necessary for Us to allow you to use Our Site.

Information on cookies can be found in our cookie policy when visiting Our Site.


How Do We Use Your Data?

If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

If you contact Us and We obtain your personal details from your email or by registering on Our Site, We may use them as follows:

To reply to your email;

To contact you for legitimate business interests

To contact you about your account and our services

To contact you with information about services similar to those that were the subject of a previous sale to you;

To provide information on other parties’ products or services that we feel may be of interest to you; (where consent is provided)

To keep our records up to date;

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. We provide an unsubscribe option on all of our communications.

If we do process your personal data, we may use one or more of the following lawful basis for processing:

Consent: We may Process your Personal Data where we have obtained your prior, express consent to the Processing (this legal basis is only used in relation to processing that is entirely voluntary – it is not used for processing that is necessary or obligatory in any way);

Contractual: We may Process your Personal Data where the processing is necessary in connection with any contract that you may enter into with us;

Compliance with applicable law: We may Process your Personal Data where the processing is required by applicable law;

Vital interests: We may Process your Personal Data where the processing is necessary to protect the vital interests of any individual; or

Legitimate interests: We may process your Personal Data where we have a legitimate interest in carrying out the processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interests, fundamental rights, or freedoms.


How Long Do We Keep Your Data?

Henley Homes plc shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.

We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary.

When personal data is no longer required, all reasonable steps will be taken to securely erase or otherwise dispose of it without delay.


Where Do We Store Your Data?

Your data will only be stored in the UK in our Data Centre which is supplied and maintained by our IT provider

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).


How Can You Access Your Data? (Subject Access Request)

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge.

We may require proof of your identity before we can give effect to these rights.

 Please contact Us for more details at enquiries@henley-homes.co.uk. or by telephone on +44 (0)20 7401 8777


Do We Share Your Personal Data?

 To fulfil certain services, we work with some external suppliers and organisations such as Agents, Solicitors, Consultants and or Local Authorities.  For us to provide this order/ service we may need to share your data with one or more of these organisations. We will only share if:

it is necessary to honour a contract between you and Henley Homes plc

we have a legal obligation to share the information;

it is in the public interest;

it is necessary for the establishment, exercise or defence of legal claims;

it is necessary to protect the vital interests of you or another person.

We do not subscribe you to marketing emails without your consent.

We do not sell or give away your contact information to any other entities.

We do not allow the vendors who help us process transactions to sell or give away your information


Links to Other Websites

We sometimes provide you with links to other websites, but these websites are not under our control. Therefore, we will not be liable to you for any issues arising in connection with their use of your information, the website content or the services offered to you by these websites. We advise you to consult the privacy policy and terms and conditions on each website to see how each supplier may process your information.


Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.


Last reviewed: April 2019


Modern Slavery Policy

At the Henley Homes Group we recognise that slavery and human trafficking are significant human rights issues and we are committed to taking appropriate and proportionate steps to mitigate the risk of these occurring within our business and our supply chain.


We have agreed management responsibility for this policy and statement and received unanimous endorsement from our Key Principals and our Board.


As a property developer operating within the UK, the key areas of our operation that could be affected by slavery and human trafficking are our directly hired employees, agency workers working on our behalf, contractors, subcontractor operatives working on our sites, and the workforce of our supply chain who supply materials to our business.


The steps that we take to mitigate risks in relation to each of these areas are as follows:




Agency workers


Contractors and Subcontractors






Signed: Tariq Usmani, CEO

Reviewed: 10 February 2020, for the financial year to December 2020